Resort Properties Group Testimonials and Feedback
Resort Properties Group

Palm Beach Holiday Club Plus

Palm Beach Holiday Club Plus - Revitalise Your Timeshare

Always looking to improve the products in its range, Resort Properties came up with the innovative concept of the Palm Beach Holiday Club Plus.
The idea was to revitalise the owners' holiday experience by improving value for money and increasing levels of freedom, choice, flexibility and service.
Whilst the Palm Beach Club has always been popular due to its fantastic beachfront location in Tenerife's bustling Playa de Las Americas, many owners required more flexibility than was being offered by the mainstream exchange companies. In response to this situation the Palm Beach Holiday Club Plus offered its members free internal exchanges at any time of year.
It also took care of external exchanges by offering a personal coordination service. Now members were no longer in competition with the other five million Timeshare owners who were trying to make an exchange - instead they had theirs taken care of with one phone call to the Club's dedicated exchange coordinator. Again these exchanges were free or at cost price.
Other benefits that come with this unique holiday product are complimentary membership to the excellent Ice Gallery Cruise Club where members have access to all the major cruise lines with discounts of up to 65%.
Members are given substantial discounts at the bars and restaurants in the Palm Beach Club and are also given the right to use a massive pool of Bonus Weeks at excellent weekly rates. These weeks are also available to members' friends and family and represent amazing value for money.
These extra benefits are reflected in the increased saleability of a Palm Beach Holiday Club Plus week over a normal week of Timeshare. Members have seen the resale market for Palm Beach Holiday Club Plus weeks become increasingly buoyant over the last few years as new customers invariably purchase this uniquely flexible product.
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The experience here was something special

"It just felt like home from home" … Read full Resort Properties Group Review
This was the first visit for my wife and I. We have taken the decision to purchase.
Although we have had Timeshare for some 20 years, we felt that the experience here was something special.
It just felt like home from home which is something we have not experienced in the past.
We look forward to our future visits for years to come.
We cannot at the moment think of any improvement that can be made.
Tranter
 

Very helpful and friendly

"All members of staff are excellent" … Read full Resort Properties Group Review
All members of staff are excellent and very helpful and friendly.
The fire drill is a very good thing.
Lambert
 

The standard is excellent

"A very pleasant and relaxing holiday" … Read full Resort Properties Group Review
Concerning the facilities we use, the standard is excellent and the resort is well kept and maintained.
The staff are friendly and helpful. This makes for a very pleasant and relaxing holiday.
No changes are necessary.
Ireland
 

Pool was always immaculate

"No need to make things better" … Read full Resort Properties Group Review
Well impressed with the apartment's make-over.
Room was lovely, cleaning staff doing a great job. Pool was always immaculate.
No need to make things better. Great resort and a wonderful holiday.
Looking forward to April.
John, Elaine, Christopher & Brian
 

Ten out of ten

"We would recommend the hotel to others" … Read full Resort Properties Group Review
We think the overall entertainment, the friendliness of the staff and the cleanliness of the hotel is excellent.
We would recommend the hotel to others.
Ten out of ten.
Ovens
 

The holiday was excellent

"All staff were very friendly and we had a great time" … Read full Resort Properties Group Review
This is our first time at Palm Beach Club. The holiday was excellent. All staff were very friendly and we had a great time.
Thanks very much.
M. Bunn and P. Ray
 

I love Palm Beach Club

"Thank you for such a wonderful holiday" … Read full Resort Properties Group Review
I don't think there is anything required to make things better. It is a wonderful place and this year I had booked 7 apartments for all my family so that I could celebrate my 60th birthday and everyone was absolutely lovely and found us fun.
My first apartment was 628 and the only thing I was disappointed in was that it was a half kitchen for 6 people (2 bedrooms).
We were moved the second week to be near our grandchild (in 127) and our apartment was 130. This was great being on the ground floor near my son and child.
My grandchild (7 months old) took ill on 20th May and we asked for a doctor. The doctor who attended was very thorough and considerate.
Thank you for such a wonderful holiday. I love Palm Beach Club.
Yours
Ina McNicol
 

Still look forward to Palm Beach

"A very pleasant holiday once again" … Read full Resort Properties Group Review
A very pleasant holiday once again. Still look forward to Palm Beach since 1984.
Robert and Martha Wightman
 

It is an excellent facility

"Overall we were extremely happy with our stay at Palm Beach Club" … Read full Resort Properties Group Review
Overall we were extremely happy with our stay at Palm Beach Club. We think it would be just perfect if two amenities were added:
Wireless internet access (not necessarily in the rooms but perhaps in the lobby area)
Dishwasher
However, these are just little suggestions.
We will definitely come back for another stay. It is an excellent facility, particularly for those families with little kids.
Thanks.
Ozcan
 

The cleanest and well kept rooms we have ever been in

"This has been one of the most enjoyable holidays for us here at Palm Beach" … Read full Resort Properties Group Review
This has been one of the most enjoyable holidays for us here at Palm Beach. We have been coming here now for 15 years and have stayed in a lot of places. These are the cleanest and well kept rooms we have been in and we thank you for that.
We hope to see you again soon.
Carol and William Saunders
 

Look forward to coming in the future

"We are very pleased with everything" … Read full Resort Properties Group Review
We are very pleased with everything at Palm Beach and look forward to coming in the future for many years.
Wilks
 

All the staff are extremely courteous and polite at all times

"Nothing is too much trouble for you all where we are concerned" … Read full Resort Properties Group Review
Thank you so much for pampering to all my needs. Your jobs are not easy as dealing with people can prove very difficult, but nothing is too much trouble for you all where we are concerned.
I have personal experience with certain requests that have mostly been dealt with expertly and efficiently. I am very impressed with the 24 hour night and day running of all procedures at the club. All the staff are extremely courteous and polite at all times, even though they must have stressful moments.
This "thank you" message comes from the heart and I look forward to my next stay in 409, October, weeks 40/41.
The above comments are meant for every member of your reliable staff, so please feel free to pass this note around before I leave on Friday 20th March.
Sincerely,
Marléne Dightmaker
 

One of the best holidays we have had

"My thanks to all at Palm Beach Club" … Read full Resort Properties Group Review
We had a memorable experience. We brought my wife's father and her uncle, both getting on in years, and the accommodation and whole experience made this one of the best holidays we have had.
My thanks to all at Palm Beach Club for the part they played in making this possible.
F. Caldwell
 

It's a great family resort

"We had a memorable experience" … Read full Resort Properties Group Review
I have owned here at Palm Beach Club for 24 years and have been back every year. My family and I have always enjoyed the resort and the staff have been fantastic. I have also met lots of people who have since become friends; it‘s a great family resort.
The new furniture and colours are very pleasing to the eye and well worth the wait. The pool is also always clean and safe.
I look forward to many more years spent at Palm Beach Club.
Mrs. F. Flanagan
 

The organisation is exceptionally good

"It is not easy to improve on outstanding service" … Read full Resort Properties Group Review
Palm Beach Club Tenerife - Sorry but we cannot think of any suggestions to make things better. It is not easy to improve on "outstanding service" and facilities throughout. Congratulations! The organisation is exceptionally good.
Everywhere is spotlessly clean. The maids do an exceptional job. All on Reception are always so very pleasant and helpful.
This is our 8th visit and we look forward to many more.
Many thanks once again.
Shepherd
 

Excellent

"There is nothing you could have done to make our stay better" … Read full Resort Properties Group Review
There is nothing you could have done to make our stay better. The service in rooms and the shops to the hotel were all very helpful.
It was our choice to go out of the apartment every night but we will be back and use more of the facilities of the hotel, as when we sat around the pool which was at some point each day and heard people talk, we have never heard anything bad (also poolside attendants excellent).
Thank you everybody.
Pauline and David Brockett
 

I would recommend Palm Beach to anyone

"We have holidayed with parents who have returned on numerous occasions" … Read full Resort Properties Group Review
We have owned at Palm Beach Club, Tenerife since 1998 and after using the resort purchased a second week. We bought without seeing the resort on a strong recommendation from friends who already owned at Palm Beach.
We have holidayed with parents who have returned on numerous occasions due to the resort being central and also safe in the evenings. As a family we like the evening entertainment and again the safety of the resort, knowing you can give your children a certain amount of freedom.
Overall we are very happy with the resort facilities and the friendliness and helpfulness of the staff. I like the fact that there is now a small supermarket on site.
I would recommend Palm Beach to anyone.
Mr. Mrs. J. Smith
 

Very friendly and very professional

"All apartments were in perfect condition" … Read full Resort Properties Group Review
Dear Sir,
We were met at Palm Beach Club by Resort Properties representative Simon who showed us round the resort and all the other complexs he dealt with. He also explained all the advantages we would have and also benefits we would receive if we purchased a Timeshare flat. All apartments were in perfect condition and very clean and well maintained.
We would recommend purchase of an apartment if suitable to your needs.
We would also like to acknowledge the friendliness of Simon. Very friendly and very professional.
Yours faithfully,
Mrs. Anne Canroy & James Markey
 

Thank you all very much for a really great holiday

"We were very happy with the way things went" … Read full Resort Properties Group Review
"If it's not broke, don't fix it". We were very happy the way things went - a nice relaxed atmosphere.
All the staff had a very good sense of humour but at the same time they were very efficient.
Thank you all very much for a really great holiday.
Muchas gracias.
San Antonio / El Magnifico - numero uno.
Señor Perfecto
Ferguson
 

We would definitely recommend you to everyone

"There is nothing I would change" … Read full Resort Properties Group Review
The holiday has been excellent. There is nothing I would change. We would definitely recommend you to everyone when they ask how it was.
D.A. Thomas
 

It's hard to improve on near perfection

"We had a wonderful time" … Read full Resort Properties Group Review
All the staff were very helpful and excellent at their jobs.
It's hard to improve on near perfection and even harder to find fault.
We had a wonderful time and we were very lucky with the weather. We would love to return but in all reality it is not very likely for some years to come.
Thank you for your kind attention.
Many thanks
V.A. Wallis
 

Continue to bring smiles

"we were treated as if we were V.I.Ps" … Read full Resort Properties Group Review
Having just returned from your resort after a week there I felt I had to put an email together to give you some impressions of our holiday.
We have been owners on the island of Tenerife since 1986 and I must tell you in all those years we have had many wonderful holidays, some in Europe and also other parts of the world.
Exchanging with R.C.I. and I.I. as we get older we want to be at smaller family-oriented resorts in an area where we can walk with ease, this we felt we found at Palm Beach Club.
From the young porters through the tiers of personnel to yourself, we were treated as if we were V.I.Ps. I must mention Holly who was a great help arranging the holiday when at the time I was most unwell. Also Jamie - we felt we had known him for years, not the usual sales staff we have come across, hang on to him.
Our stay with you was restful, peaceful, and we feel it's a shame we had not met you in our early years. We have no hesitation in recommending your set up to anyone who likes Tenerife.
Our thanks go out to all of you and we hope to see you in the future. Please continue to bring smiles to all who holiday with you and please always maintain the standards you have achieved to date.
We remain yours very sincerely
Norman and Sandra Buchanan
 

Always enjoyed coming here

"The accommodation is first class and the staff have always been courteous and helpful" … Read full Resort Properties Group Review
We have been members of Palm Beach Club since 1994 and have always enjoyed coming here.
It is in an ideal position, very near to restaurants and shops and just across from the beach.
The accommodation is first class and the staff have always been courteous and helpful.
Our grandchildren love it here and look forward to joining the Crocodile Club and swimming in the pool.
TR & PM Beech
 

Frank explanation

"we were given a full and frank explanation of the OTE and RCI system" … Read full Resort Properties Group Review
Dear sirs,
We visited Club B.H.H. on a prom week we were owners with Club Greece we were given a full and frank explanation of the OTE and RCI system by Mark and as such have switched our time share from Club Greece to Palm Beach.
Stuart and Pauline Mason
 

Impressive Location

"We have been very impressed with the standard of the hotel; its staff, quality of accommodation and especially of the hotel's location" … Read full Resort Properties Group Review
My wife and I visited the Palm Beach Resort and stayed on a Presentation Week stay. We have been very impressed with the standard of the hotel; its staff, quality of accommodation and especially of the hotel's location.
We were checked in very swiftly and offered concierge service with our baggage. Neither of us have visited a time share presentation and we have never owned a time share before. The staff have been very friendly.
Our presentation was delivered in a very informative manner and we bought a week to use.
(name not supplied)
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