Resort Properties
Resort Properties Resales - Because Life Changes
Over the last quarter of a century Resort Properties has consistently broken sales and marketing records like no other company in the industry.
The company's first decade saw it build and sell out four of the Timeshare industry's most popular resorts:
After this phenomenal run of success the Resort Properties' founder, Bob Trotta, stunned the industry by ceasing the development of new resorts and instead focusing on resales. On the 8th of January 1993 he opened up Europe's first dedicated resale office.
The reason for this move was to fulfil the promise Mr Trotta had made to his owners when they bought the product originally - namely that they would always be able to resell when the time came. What he hadn't anticipated was the massive demand for this service as owners upgraded, downgraded, changed resorts and generally tweaked their ownership to fit in with the dynamic requirements of family life.
Often a couple will enter the Timeshare system with the purchase of a studio apartment. As time goes by, new additions to the family will mean they need to sell this on and move to a one or two-bedroom unit. As children grow up and no longer come on family holidays the couple may well decide to resell their ownership and move back to a studio apartment or indeed, exit the system completely.
To date the Resort Properties' resale department has sold over 60,000 Timeshare resales and continues to turn over some 8,000 weeks every year.
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To read a testimonial in full, simply click it
Relaxed manner
"Very open about the scheme and its products"
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My wife and I found Adam to be very open about the scheme and its products. Although we were with him for a long time his relaxed manner and his enthusiasm made the time go by!
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I felt reassured by holiday ownership
"A surprisingly pleasant day spent with a very knowledgeable rep"
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A surprisingly pleasant day spent with a very knowledgeable rep. Debs gave me lots of updates on Timeshares, providing valuable information for my forward planning. I felt reassured by holiday ownership.
I am content with my own holiday ownership, a beautiful apartment in Portugal. Dreaming now that one day I find myself aboard a Sunseeker.
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Easy to understand
"We met with Lee Evans who kindly showed us around Hollywood Mirage, both Beverly Hills Heights and Club"
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We met with Lee Evans who kindly showed us around Hollywood Mirage, both Beverly Hills Heights and Club.
Lee explained the product very well and clear. He went through every stage which was easy to understand.
Unfortunately the product wasn't for us yet but will be talking again soon.
If we were to recommend a rep then it would be Lee as he is friendly, approachable and listens to your needs.
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Treated us professionally and warmly
"We have no hesitation in recommending Tom for appropriate praise"
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Tom was very nice and treated us professionally and warmly. We have no hesitation in recommending Tom for appropriate praise and reward by his company.
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A very high standard
"Our rep was truly the most personable and hospitable of hosts, his local knowledge was very useful in helping us to enjoy our Tenerife holiday"
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Here's a line or two to convey to all the next guests of the Beverly Hill Club what a "familiarisation"/"information" session is. Firstly, a BHC representative called to our studio to introduce himself and offer us three days and times that would suit us for a meeting. We decided to go for the next day so that we could enjoy the holiday proper without having to consider a future appointment.
Our rep was truly the most personable and hospitable of hosts, his local knowledge was very useful in helping us to enjoy our Tenerife holiday with regards to places to eat, visit and experience. The whole business of the holiday Timeshare was explained to us and how it is operated here, which when explained was shown to be highly regulated and a very profitable business providing many plus points for holidayers and local areas.
We were shown around the complex and were allowed to view all types of accommodation, all of a very high standard and some with the "wow" factor. The aspirational lifestyle was addressed to the full in choice of amenities, decoration and layout etc.
For us we decided against buying in; we are random holidayers who tend to visit family in far flung places across the world.
We could see that the product being offered was that of a high standard with many benefits to consider; it was not a rigid product it had fluidity if used with foresight.
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Look forward to lots of great holidays
"We have now purchased a week's Timeshare and look forward to lots of great holidays"
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We didn't come here with the intention of buying a Timeshare holiday but after spending the day with Skippy, who was very friendly and informative, and even though it is a very scary thought we have now purchased a week's Timeshare and look forward to lots of great holidays in the future and meeting up with Skippy when we come back.
Graeme McLaren and Wendy McFarlane
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It had everything
"The resort is professionally run, the staff friendly and helpful"
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Our apartment was lovely. It had everything in it that we needed (bar the instructions for the microwave), and kept spotless!!
Our rep Michelle was wonderful; very friendly, chatty and pleasant to be with, as well as being very helpful and persuasive.
The resort is professionally run, the staff friendly and helpful (and smart!). Food is excellent.
Alison and Margaret Belcher
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Very professional
"The manner in which we were treated could not be faulted"
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The whole experience with Resort Properties on our visit was first class from the accommodation to the presentation, from the reception staff to cleaners.
The manner with which we were treated could not be faulted.
The presentation department and staff were very professional in all aspects of the way they do business.
All in all a very good and enjoyable experience.
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He's the best
"Our time spent with Matt was enjoyable"
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With reference to Matt Fay, my wife and I feel that Matt is an excellent salesman as well as being a most pleasant person. Our time spent with Matt was enjoyable, even though without success.
He's the best!
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Excellent resorts
"No pressure given to purchase"
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Very informing day, consultant very knowledgeable. Excellent resorts, apartments superb. No pressure given to purchase.
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Very happy
"Only been here two days and find everything totally to our requirements"
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We are in apartment 6303 and only been here two days and find everything totally to our requirements and more room than expected.
Very happy!
Patrick and Pauline Kerrison
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Very helpful and friendly
"Good, well appointed and well maintained apartment"
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Hollywood Mirage:
Very good check-in.
Good, well appointed and well maintained apartment.
Good facilities - pool, etc.
Excellent restaurant.
Staff - very helpful and friendly.
Lena - friendly and helpful.
Ron and Christine Gardner
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Thanks for making us feel at ease
"Thanks very much for a lovely day. You have been very friendly towards us both"
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Dear Paul,
Thanks very much for a lovely day. You have been very friendly towards us both.
Thanks for making us feel at ease with your humour.
But at this present time we are unable to take advantage of offers that we have talked about today.
But who knows in the near future things may change and may reconsider.
Thanks
Michelle and Craig
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We should have done this last year
"Thank you for the lovely flowers"
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Debs,
I/we forgot to say thank you for the lovely flowers, a lovely surprise.
Thank you for the patience and understanding you showed to both Reg and myself. I think we should have done this last year and perhaps we wouldn´t have been so suspicious!!
Thanks again.
Anne and Reg Robotham
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A good experience
"Most helpful and considerate"
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We both have had a good experience with David. He has been most helpful and considerate. We wish to wish him lots of luck in his future with this company.
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It was lovely meeting you
"Thank you for the lovely plant and your postcard"
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Just a wee note to say thank you for your lovely plant and your postcard. Sorry you´re missing us but we´ll be back before you know it. I hope you enjoy your holiday with your sister and get a rest as you´ll be busy when you get back to work.
Well Debbie, will keep in touch, it was lovely meeting you. Give the dog a cuddle from me.
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Staff are friendly and welcoming
"XL Resort staff are welcoming and give us good advice"
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We have been members for 5 years. The resorts have improved steadily over this time. Staff are friendly and welcoming; the apartments/studios are always immaculate.
XL Resort staff are welcoming and give us good advice. We have always had a great holiday. Food at the hotels is excellent.
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We have enjoyed all our holidays
"We have always had good treatment from pleasant staff"
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We have been coming to Hollywood Mirage now for approximately 12 years and we now come every September for 4 weeks and we have enjoyed all our holidays.
We have always had good treatment from pleasant staff and hope to continue for years to come.
All our weeks have been purchased through Resort Properties.
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We look forward to our week in Tenerife each year
"We have always been treated courteously, been fully updated about resorts and future plans"
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We have been owners since 2006. We have always been treated courteously, been fully updated about resorts and future plans. We look forward to our week in Tenerife each year when we can relax and enjoy a rest.
Everyone at Resort Properties has been courteous and at every stage of the process have been patient in explaining the market.
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Everyone is so helpful
"The rooms are beautiful and spotless"
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We are really pleased with Hollywood Mirage and the facilities. The rooms are beautiful and spotless, thanks to the maid service. Everyone is so helpful on the complex from Reception down to Maintenance.
We have been coming here for many years and will continue to do so.
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Watched the resort grow
"The refurbishments have always been wonderful"
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We own C102, weeks 32 and 33. Bought off plan for £5,000 for the pair.
For the first 10 years I came here and watched the resort grow, delighted with the progress.
Then when the children became disinterested, we exchanged all around the world, never having any problems and being delighted with the standard. Service from RCI has always been great.
The refurbishments have always been wonderful over the years and the resort has kept its value. We are now looking to withdraw from timeshare as unable to travel so far, but I have absolute faith in Resort Properties, based on previous experience.
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We have always enjoyed our holidays
"The resorts are extremely well maintained"
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Owned at Beverly Hills Club for 14 years. Come back to the same resort every other year. We have always enjoyed our holidays. The resorts are extremely well maintained. The apartments are spotless and the service is second to none.
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Very many thanks
"This is to confirm that Mr and Mrs Charles have received your cheque"
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This is to confirm that Mr and Mrs Charles have received your cheque for £9048.27 for which very many thanks.
With compliments
Simon Charles
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Care and attention
"The standard of the properties is outstanding"
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We very much appreciate the care and attention with which we have been treated by Resort Properties during our stay. Mr. Stephen Wray has been very helpful and the standard of the properties is outstanding. All services have been faultless and we look forward to a further stay.
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Retain our investment
"We received the payments promptly"
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Gordon has helped to retain our investment as we are in recession. He has helped to enjoy the resort and explained and kept in personal contact to help with any worries we had.
We have been able to go into our arrangement with confidence. We very much enjoyed staying at Hollywood Mirage.
We received the payments promptly which enabled us to feel confident to progress with further investment.
John Francis and Christine Macdonald
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No hard sales talk
"Resort Properties respected our views"
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After setting out our long term goals, the people at Resort Properties respected our views and agreed with us that although the investment being offered was a good value deal, it wasn't for us at the moment. There was no hard sales talk, just a good chat.
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Support and friendliness
"We are writing to thank you and your colleagues"
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We are writing to thank you and your colleagues in the Membership Services Office for the support and friendliness which you demonstrated during our recent stay at the Hollywood Mirage Resort. Nothing seemed to be a bother for you and you were able to answer the queries which we raised to our satisfaction and without any hassle. It was good to meet you and to feel that we had met people who really cared.
We should also like to comment on the friendliness of the sales staff, in particular Peter who made our visit to the sales office and all it entailed a pleasurable experience. We were very fortunate to have Peter as our sales rep as he has such a pleasing and friendly personality with a wealth of knowledge of the business! If it had been somebody else there may well have been a different outcome. He is certainly an asset to the company.
We have been extremely busy since our return home. We are now only catching up on our correspondence. We want to show our appreciation of the way in which the business was conducted by sending this letter.
Many thanks again to you and your team for everything. We would be pleased if you could pass on our best wishes to Peter.
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Happy to endorse Resort Properties
"I have found them to be most professional"
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As a satisfied customer of over 17 years of a studio timeshare in Hollywood Mirage, I am happy to endorse Resort Properties. They carry out a very important function for those who wish to sell or buy a timeshare property. I have found them to be most professional in my dealings with them. Being onsite one can discuss with them face to face every aspect of timeshare. I am sure that they can supply all the necessary care and support required.
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The standards are always high
"We have been Timeshare owners for many years"
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We have been Timeshare owners for many years and have enjoyed many lovely holidays because of it. In 2008 we purchase two weeks in the Beverly Hills Club which we have not regretted.
The standards are always high and the staff always pleasant. A free coach down to Los Cristianos is also provided.
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Immaculate Condition
" we have had to sell the apartment and will miss our visits very much"
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My wife and I bought a studio apartment in the Beverly Hills club 23 years ago and have visited the complex almost every year since.
Unfortunately due to circumstances beyond our control we have had to sell the apartment and will miss our visits very much.
The complex is kept in immaculate condition and the staff is very helpful and obliging.
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Resale of our apartment
"I wish to thank all at resort properties for the resale of our apartment"
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I write to confirm the receipt of your cheque yesterday 3.2.98.
I wish to thank all at resort properties for the resale of our apartment as owing to my wife's ailment we find it very difficult now to have any holidays
Thank you again
Yours sincerely
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Resale of apartment
"The sale of this last week of our timeshares at the Beverly Hills has now closed a very happy chapter in our lives"
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RE: Resale of apartment A120 week 40
With reference to your letter dated the 7th of June, and the enclosed cheque for £4694.00 we wish to acknowledge receipt and to express our thanks for your assistance in the sale.
The sale of this last week of our timeshares at the Beverly Hills has now closed a very happy chapter in our lives and we will look back with fond memories upon the many holidays spent in Tenerife.
As our health how excludes foreign travel, ownership in an apartment meant our paying maintenance costs for something we could no longer use ourselves, so the sale has released funds which can be put to better use for luxuries at home.
May we therefore thank you and your staff and all the staff a Beverly Hills for all their assistance to us over the past few years.
We remain yours faithfully
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To read a testimonial in full, simply click it
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